In the hustle and bustle of the city，There is a team，They always stick to the post，escort the gas safety of the city，This team insists on guiding the thought of socialism with Chinese characteristics in the new era of Xi Jinping，Adhering to integrity、Efficient、Professional、Warm service concept，​​Provide users all year round、24 -hour uninterrupted gas service。They interpreted the concept of serving the people with their actual actions，Win the trust and praise of the majority of users。

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Persevere in the original intention, courage to take responsibility

They know，As a member European Cup Live Bettingof a state -owned enterprise，Must always keep in mind your mission and responsibility -serve the people with intention，They always maintain a high degree of political awareness and sense of responsibility，Each job is effectively implemented。

Provincial Customer Service Department of Provincial Natural Gas Guangde Company continues to strengthen internal management，Optimized workflow，Improve work efficiency。They have established a comprehensive customer service system，Consultation from user、Repair、Complaints to visit, etc.，Every link is responsible for，Implement the "first question responsibility system"，Make sure that the user's demands can be timely、Effective solution。At the same time，They also actively carry out the training specifications for the installation and maintenance specifications of security personnel for security personnel to enter the security personnel.，Improve employees' professional literacy European Cup Live football betting oddsand service level，Provide users with more professional、Convenient service。

 

Integrity -based, professional first

Integrity is one of the core values ​​of the customer service department。They always insist on integrity，Treat users sincerely、Passion，Rigid work、Serious。Patient listening to user feedback、Carefully answer user doubts、Timely processing user demands，With a sincere attitude and professional knowledge, it has won the trust of the user。

To further improve service quality，The customer service department has introduced self -service recharge machines one after another、Bluetooth Portable recharge equipment, etc.，Distribution is set in various communities for users to use nearby; on the official website of the enterprise、Anhui Tong APP、Government Service Network、WeChat public account and other online platforms open the "one -stop gas service service" function，Provide users with a multi -channel European Cup Live football bettinggas service business。soft、Input of hardware，provides convenience and efficiency for users' gas。

 

Smile service, warm people's heart

In the customer service department，There is a special culture，That's "Smile Service"。They believe，Smile is the best way to convey warmth and care。Civilized etiquette training through regular "smile service"，Strengthen window service consciousness，Make the service more temperature。Civilized etiquette to the service staff、Service Quality、Good evaluation of bad reviews，​​Establish advanced typical，Launched "Monthly Service Star"，Call and reward，Positive energy to stimulate and drive other customer service staff，Fully create a warm and comfortable service window，Continuously enhance customers' sense of gain、Happiness sensation。

other，Customer Service Department also set up "Party Member Demonstration Post" and "Learning Lei Fenggang" all year round，Encourage party members and employees to play Top scorer of European Cup 2024the role of party members vanguard and learn Lei Feng's dedication，Leading with examples，Practicing the party's purpose and the spirit of Lei Feng with your own actual actions，Provide users with more intimate、detailed service。

 

Drip in trouble, win praise

Before the ventilation of the old community every time，The customer service department all "move" the business hall to the community，Go to the site to provide users with account opening business、Receive gas consultation、Propaganda services such as safe use of qi knowledge，Help users "can not get out of the community" to clean、Efficient pipeline natural gas，Customer service staff wore a blue worker in the community like a blue elf，For the user on -site survey、Measure the size of the gas tool，The wonderful figure of convenience services in the user's heart。

The amount of annual talk is more than 70,000 times、Annual return number of more than 65,000 times、Complaint disposal rate Top scorer of European Cup 2024and satisfaction rate 100%，Behind these numbers is their promise and adherence to users。

 

Safe first, guarantee the peopleSheng

Gas safety is related to the stability of society、Life and property of thousands of households，Customer Service Department always puts user gas safety in the first place，Carry out more than 100,000 household security inspections every year、More than 1,000 times of security inspection of non -resident users，Conditioning loop of the hidden dangers found out，Always maintain safe and smooth gas。Orderly develop gas safety publicity，Powder through the security publicity manual、Warm reminder of SMS platform、WeChat public account push and security propaganda into the community、School and Enterprise、Holding residents、Special Exchange Meeting of the Safety Qi Emperors of Industrial and Commercial users、Multiple forms such as melting media and broadcasting platforms，Extending the tentacles of gas safety European Cup Live football betting oddspublicity to all corners of society。

They stick to their original heart、Toby forward，Provide users with better quality、Efficient gas service，contribute to the development of the city and the happiness of the people。(Chen Lei)